Privacy Policy
Last updated: July 20, 2026
H2N Ventures is the brand name of H2N LLC ("H2N LLC," "H2N Ventures," "we," "us," or "our"). We respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to this website and to the services and messaging programs operated by H2N LLC, including the Favor mobile application ("Favor"), and its portfolio companies. By using our website, the Favor application, or opting in to our messaging program, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Contact information you provide, such as your name, email address, mobile phone number, and mailing address.
- Messaging information, including records of your opt-in, the messages we exchange, and your delivery or response status.
- Usage information, such as basic technical data like IP address, browser type, and pages visited, collected automatically when you use our website.
2. How We Use Your Information
- To send you the text messages and communications you have opted in to receive.
- To respond to your inquiries and provide customer support.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations and enforce our terms.
3. Mobile Messaging / SMS Communications
H2N LLC operates a text messaging program in connection with its services, including the Favor mobile application. This section describes how we handle information related to that program.
No mobile information is sold or shared. Mobile phone numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for marketing purposes. We do not sell, rent, or share your mobile phone number or your SMS opt-in / consent information with any third parties or affiliates for their own marketing or promotional purposes. This is true under all circumstances.
Text messaging originator opt-in data and consent are never shared with third parties, except with the subprocessors we use strictly to deliver the messaging service itself (for example, our telecommunications and SMS platform providers), and only as needed to send the messages you requested.
When you opt in to receive text messages from H2N LLC in connection with Favor:
- You will receive messages such as one-time passcodes and verification codes, account and service notifications, and customer care responses. We do not send marketing or promotional text messages through this program.
- Message frequency varies.
- Message and data rates may apply, depending on your mobile carrier and plan.
- You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance.
- Providing consent to receive text messages is not a condition of purchasing any goods or services.
4. How We Share Information
We may share information only in these limited situations:
- Service providers that perform services on our behalf (such as messaging platforms, hosting, and email delivery), under contracts that require them to protect your information and use it only to provide those services.
- Legal requirements, when required by law, subpoena, or to protect our rights, safety, or property.
- Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.
We never sell your personal information, and, as stated above, we never share mobile opt-in data or phone numbers with third parties for their marketing.
5. Data Retention
We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
6. Your Choices & Rights
- Opt out of texts at any time by replying STOP.
- Access, update, or delete the personal information we hold about you by contacting us using the details below.
- Depending on where you live, you may have additional rights under applicable privacy laws. We honor rights available to you under law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and messaging programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or messaging programs after changes take effect constitutes acceptance of the updated Policy.
10. Contact Us
If you have questions about this Privacy Policy or your information, contact us:
H2N Ventures
Email: henry@henrynnguyen.com
Phone: (657) 300-3416
Mailing address: 30 N Gould St STE N, Sheridan, WY 82801, USA
See also our Terms of Service & Messaging Terms.